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Delivery and Processing

Question about shipping? Need a custom product ASAP? Here's what we can do!

How long does shipping take?

You just want your Fathead and we want to give it to you! Straight forward. Processing + shipping time all in one, calculated for you. Because we are reliable, straight up, and our quality is impeccable!. Decide when you’ll get your Fathead below 🤩�

Retail product exchange/return policy

We do have a great exchange policy! Meaning that if the order did not meet your expectations, you can exchange it for the same one, for something different or simply get an instant credit to use for further purchases. We process all of our Retail exc

Retail product processing timeframe

Give us 2-3 full business days to process your Retail order. Don’t forget to add the shipping time to that, depending on your desired method of shipping. We consider business days as Monday to Friday between the hours of 8am - 5pm EST. Please note th

Custom creation processing and proofs

Once you have placed your Custom order, it will automatically go into the design process. If a designer has a question about your order, your order will be placed on a "HOLD" status and we will reach out to you via the email you provided at checkout.

Where do you deliver to?

We deliver all over the USA, via UPS or FedEx. We deliver internationally, Canada only. We cannot give you more information regarding the shipping vendor for Canada, as the carrier used will be a common one in the country of destination.

What are your delivery methods & how much does delivery cost?

Standard - 7 to 10 business days - $12.99. Expedited - 2 business days - $18.99. Express - 1 business day - $29.99. Canada Standard - 10 to 14 business days - $24.99. For Stand Out orders:. Standard - 7 to 10 business days - $19.99. Expedited - 2 bus

I still have not received a shipping confirmation. Please help!

Please allow 2 full business days for us to process your order. If you've purchased a Custom Creation, please allow 5-7 business days for processing. Saturday, Sunday, and holidays are not business days. If you order on Friday and Monday is a holiday

My order was not delivered, although it shows that way. What do I do?

Please make sure to look around your house and with your neighbors. If you are still unable to find your order, please contact us and we will gladly assist you!