Retail product exchange/return policyUpdated 2 years ago

We do have a great exchange policy! Meaning that if the order did not meet your expectations, you can exchange it for the same one, for something different or simply get an instant credit to use for further purchases. We process all of our Retail exchanges and returns through https://returns.fathead.com.

Please take pictures of your items (e.g. damaged items) and the original packaging as we may need those images as proof for additional refunds beyond the instant credit of the product. 

You have 21 business days from the date of delivery to set-up an exchange for all Retail items except Licensed Sports Wallpapers.

• Proof of purchase from Fathead is required for all returns. 
• Customers wanting to exchange a product are responsible for the shipping costs to return the original item. 
• The product must be unused and in its original packing: 
• For any of our decals, do not peel them off the backing. 
• For our Fathead Big Head™ and Stand Out™ cut outs, do not remove them from the surrounding material. 
• Pictures of the defective products and of the shipping box are required.

Orders purchased outside of Fathead will not be accepted. Please return your items to the store where the original purchase was made.