Greyed Out Checkout Button

What do I do if I can’t continue to checkout (the button is greyed-out)?

If you don’t seem to be able to continue to checkout, there are a few steps you can take.

For retail orders: Ensure all correct items have been added to cart;
Check all required fields have been completed;
Ensure the order is placed from a computer;
Attempt placing the order from a different browser;
If it is still greyed out:
Place the order in Private mode (Ctrl + Shift +N for Google Chrome)
Delete all cache & cookies of your web browser
If none of the steps above worked, you must check with your Internet Service Provider whether you have any sort of restrictions
For custom orders: Ensure the picture was uploaded correctly on our website. If it didn’t, please refer to our section “What are the minimum requirements when uploading a file?”
Check if the size was selected - the green check mark and the desired size should be visible. If not, please refresh the page and try again.
Please ensure instructions are always written in the “Notes” section (minimum 10 characters) - even if they are not necessary
Untick the “Remove Red Eye” option
If it is still greyed out:
Place the order in Private mode (Ctrl + Shift +N for Google Chrome)
Delete all cache & cookies of your web browser
If none of the steps above worked, you must check with your Internet Service Provider whether you have any sort of restrictions